Earn R 861 160 to R 987 024 Per Annum As An Employee Relations Specialist At NSFAS
- DEADLINE: 24 June 2024
- SALARY/STIPEND: R 861 160 to R 987 024 Per Annum
- DURATION: Not Specified
- LOCATION: Cape Town, South Africa
Duties
The incumbent will be assisting the Senior manager employee relations with employee relations
function, focusing on providing a professional advisory service to line managers and employees.
Employee Relations:
- Assist with working relationships between Management and employees are conducive.
- Assist with handling of CCMA and Labour Court processes.
- Assist in managing the process of employment relations litigation and ensure fairness and
consistency. - Assist with labour relations training.
- Assist with the finalization of grievances.
- Assist to investigate and prepare a report on findings and recommendations of the grievance.
- Assist in implementing outcomes of grievance processes.
- Assist with unresolved grievances to Management within the required time frame.
- Assist in reporting on the progress of the grievances received and finalized.
- Ensure misconduct cases are finalized.
- Assist in investigating and preparing a report on the findings and recommendations of the
misconduct cases.
Employee Relations Policies Administration - Ensure structured and legislatively complaint policy, practices and processes and provide
support where there are gaps. - Assist in maintaining effective policies and procedures so that labour disputes and grievances
are minimized. - Assist with recommendations for changes to existing policies and procedures to ensure
compliance with new or proposed regulations. - Assist in advising on proper procedures to be followed during disciplinary and grievance
enquiries. - Assist with Contribution to the development of best practices and alignment with industry
standards. - Assist in driving the adoption of employee relations documentation and policies by
management.
Risk and Compliance - Assist in identifying and adhering to fraud controls, risk prevention principles, sound
governance and compliance processes, and tools to identify and manage risks. - Support and provide evidence to all internal and external audit requirements.
- Maintain quality risk management standards in line with relevant requirements.
- Maintain all related Service Level Agreements to minimise business risk and ensure business
continuity. - Review related Standard Operating Procedures.
- Adhere to all relevant laws, policies, and Standard Operating Procedures throughout the
organisation.
Employment Equity - Assist in ensuring that EE related consultations and implementation initiatives to drive and
support attainment of EE Strategy and Targets. - Keep track of engagements in accordance with EEA and EE Strategy.
- Ensure EE Committee meets on a regular basis
- Perform operational duties to fulfil EEA requirements of reporting, analysis, insights, and
Functional Targets. - Assist in improving EE processes by undertaking regular reviews and assisting in reviews,
administrative systems, and procedures. - Ensure the accuracy of information by regularly conducting checks and sample audits as
appropriate. - Tracking employee development for EE purposes and workplace profile statistics.
- Tracking employee movements and workplace profile statistics.
- Ensuring reconciliation of data with various systems for accuracy.
- Assist in ensuring compliance Department of Labour and Employment by Reporting, keeping
abreast of new developments, advising, and partnering with business and implementing new
requirements.
General Administration
- Coordinate and provide administrative duties in the business unit such as receiving telephone
calls, correspondence and emails and flagging them as required. - Work with the Senior Manager to prioritise an agenda and focus on the most important issues
and opportunities within the business unit. - Develop, maintain and update the business unit’s annual meetings planner.
- Coordinate the National Bargaining Forum and preparation and ensure that all invitations,
logistics, minutes and relevant agendas and materials are provided. - Assist with the coordination and compilation of reports for the business unit for review and
submission. - Assist in the capturing of relevant information and maintaining the database for the business
unit, ensuring data integrity. - Monitor payments for Unit related activities.
Stakeholder Services. - Liaise with 3rd Party providers to ensure the effectiveness and efficiency of the service
provided. - Respond to enquiries by gathering, analysing, summarising, and interpreting data.
- Provide general support and assistance on any other Employee and labour Relations related
deliverables. - Promptly and attentively respond to customer requests and queries within established
parameters and timeframes. - Conduct induction and training workshops as and when needed.
- Liaise with internal and external stakeholders.
- Communicate and liaise with employees concerning Employee and labour Relations queries.
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Requirements For Eligibility
Minimum requirements:
- NQF Level 7 in Labour Law / Labour Relations / Human Resources or equivalent.
- At least 3 to 5 years’ experience in an employee relations role or similar
- Atleast 1 year experience in dealing with employment equity administration.
- Proven experience in managing relationships between organized labour and management.
- CCMA representation experience
- Strong knowledge of labour laws, regulations.
Skill and Competencies: - Ability to consult and coach.
- Project Management
- Communication (Verbal and Written)
- Asset Life Cycle management
- Time Management
- Change Management
- Conflict Management
- Risk Management
- Strong ability to apply case law and judicial precedents to labour related issues
Behavioural Attributes - Emotional Intelligence
- Decision Making & Problem Solving
- Resilience
- Negotiating
- Interpersonal Relations
- Team Leadership
- Persuasion and influencing
- Confidentiality
- Professionalism
- Honesty and integrity
- Attentive to detail and accuracy
- Attention to detail and ability to maintain confidentiality.
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Ms. Thokozile Mnikina via the following email address: [email protected]. Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
For Enquiries: Email: [email protected]
About NSFAS
The National Student Financial Aid Scheme is a South African government student financial aid scheme which provides financial aid to undergraduate students to help pay for the cost of their tertiary education after finishing high school. It is funded by the Department of Higher Education and Training.
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