Six(6) Internship Programmes At AVBOB – Check And Apply Before The Due Date
- DEADLINE: Not Specified
- SALARY/STIPEND: Not Specified
- DURATION: 12 Months
- LOCATION: South Africa
Duties
AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2023/24, twelve months Internship Programme.
You will be working for a company that is over 100 years old with strong values which are customer centric. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance.
The areas of responsibility include but are not limited to:
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and documenting activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Mutual.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client services feedback.
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Requirements for Eligibility
Qualifications
- Financial Degree or
- Accounting/Economics Degree or
- BSc Information Systems or
- Marketing Management Degree or
- Business Administration Degree
Skills and Experience
- Data Analytics
- Sales Experience is advantageous
- Customer Service experience advantageous
- Problem solving
- Resilient and able to work under pressure.
- Effective communication skills both written and verbal.
Role based competencies
- Excellent customer service skills
- Team player
- Customer focused
- Communication
- Analytical
- Patience
About AVBOB
AVBOB is a mutual society, which means that all our surplus profits are given back to our loyal members (policyholders) who choose to insure or save with AVBOB. AVBOB shares its profits with its members in the form of FREE funeral benefits from AVBOB Funeral Service as well as other special member benefits.
DSL Telecom is Hiring For A Customer Service Intern With A Monthly Salary of R5000 – R7000
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