DSL Telecom is Hiring For A Customer Service Intern With A Monthly Salary of R5000 – R7000
- DEADLINE: Not Specified
- SALARY/STIPEND: Not Specified
- DURATION: Not Specified
- LOCATION: Somerset West, South Africa
Duties
Are you enthusiastic about providing exceptional customer experiences? Do you thrive in dynamic environments where every day brings new challenges and learning opportunities? If you’re someone who is eager to dive into the world of customer service and gain hands-on experience, then DSL Telecom invites you to explore this exciting opportunity.
Description:
DSL Telecom is a Sales & Marketing company that specialises in high demand technology products including Internet, Voice and Cloud Services. The company is the largest Vox business partner in SA, the largest post-paid Telkom dealer in the country and the first and largest Zoho partner in Sub-Saharan Africa. DSL Telecom has won numerous awards for its achievements and its positioning in relevant high growth industries means the possibilities are endless for DSL Telecom and the right candidate.
What’s In It for You:
- Hands-on experience and a chance to learn from the best.
- A supportive environment where you can develop your skills and grow your career.
- A chance to work with a diverse range of clients.
- Build valuable connections and skills within the technology sectors.
What You’ll Do In Your Customer Service Internship:
- Provide first-level contact and support for customers seeking administrative and technical assistance, resolving issues promptly.
- Manage high volumes of inbound and outbound calls efficiently and within specified timeframes.
- Identify customer needs, clarify information, and offer solutions or alternatives through research.
- Handle customer complaints effectively, ensuring timely resolution and follow-up.
- Escalate unresolved queries to higher support levels as necessary, maintaining proper communication protocols and documentation.
Requirements for Eligibility
- Proficiency in English
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
- Tech-savvy
- Matric certificate
Requirements
- You will need to be based in the Somerset West or surrounding area. You’ll need to be in DSL Telecom’s office in Somerset West on a regular basis so we are open to local candidates only!
Schedule:
- 8 hours Monday to Friday
About DSL Telecom
Since 2009, we’ve been building a unique service culture to offer more than 15000 customers a better deal on phone systems, internet, mobile and software.
DSL Telecom’s focus is on its customers being successful with their technology investments and creating win-win situations for its customers, employees and business partners by being authentic and transparent in every transaction the company enters into. Experience customer service the way it should be and connect with DSL Telecom.
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Hello my name is Aaqilah cassim I am 19 years old and i have just matriculated last year and with 59 percent in English and 43 percent in computer technology applications and i would love to be apart of your team
Please apply directly to the hiring company. Check the link at the end of the post for more information and how to apply to the hiring organisation.
I really believe that I qualify for this position and I’m looking forward to get your feedback thank you
Poelano, Please apply directly to the hiring company. Check the link at the end of the post for more information and how to apply to the hiring organisation.