Clover is Looking For Two(2) Telesellers To Work in The Customer Service Centre Department
- DEADLINE: 09 June 2024
- SALARY/STIPEND: Not Specified
- DURATION: Not Specified
- LOCATION: Roodepoort, Gauteng, South Africa
Duties
An exciting opportunity has become available for a motivated, self-starter and energetic Teleseller within Clover’s Customer Service Centre (CSC) department. The successful candidate will be responsible for providing a high level of customer service via multi channels.
Provide a high level customer service
Handle all inbound and outbound interactions
Resolve queries and complaints via the relevant stakeholders
Capture and confirm customer orders
Capture orders accurately and on time according to the daily call list
Inform customers of account on hold
Confirm customer orders as per standard operations procedures
Inform relevant stakeholders of issues pertaining to their orders
Sell Clover and Principal products as per customer ranging
Offer new or additional products (describe features and special offers)
Promote teamwork and cooperation
Assist team members to obtain team results
Share the responsibility to get the job done
Support team values
Participate in team meetings
Take responsibility for visual management of information
Requirements for Eligibility
- Grade 12 or equivalent NQF4
- Relevant experience in applying job related concepts, techniques and processes at the required level
- Business English: Fluent
- Computer literacy (Advanced)
- Proactive and action orientated
- Acts with honesty and consistency
- Maintains high standards
- Interpersonal effectiveness
- Commitment and motivation
- Collaborate with others to achieve a common objective
- Customer orientated
- Communicates effectively
- Ability to apply numerical principles
About Clover
Clover Industries Limited is a branded foods and beverages group. The Company produces dairy and non-dairy consumer products, offers sales and merchandising services of consumer goods and also distributes chilled and speciality products. Clover Industries operates in South Africa and other selected countries.
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