CAPITEC is Looking For An Agent To Work On Service Desk Technology Services
- DEADLINE: 23 May 2024
- SALARY/STIPEND: Not Specified
- DURATION: Not Specified
- LOCATION: Western Cape, South Africa
Duties
- To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.
Requirements for Eligibility
Experience
Minimum:
- This role is suitable for first entry into employment.
- MS Office suite (Basic)
Ideal:
- Telephonic technical support experience, preferably in a Service Centre environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational in Information Technology – Computer Science
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Information Technology
Knowledge
Minimum:
- Cooperation and relationship building with people
Ideal:
- Basic IT Hardware and Software Support
- Client Service principles
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Attention to Detail
- Analytical Skills
Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
About CAPITEC Bank
Capitec Bank is a South African retail bank. As of August 2017 the bank was the second largest retail bank in South Africa, based on number of customers, with 120,000 customers opening new accounts per month.
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